FAQ

Eyelash Extensions

Q: What are eyelash extensions made of?
A:The eyelashes used for eyelash extensions are made of synthetic, soft, and lush fibers with a high gloss finish. We use JB Lashes for their superior quality and lasting effects.
Q: Are eyelash extensions safe?
A: We only use pharmaceutical grade adhesive which never come in contact with your skin. Synthetic eyelashes are adhered about 1mm away from your skin.
Q: How long do eyelash extensions last?
A: Eyelash extensions last through the length of your natural growth cycle of each lash, which is between 60 to 100 days. Touch-ups are recommended every 2-4 weeks to replace lashes which have fallen off due to the life cycle of natural lashes.
Q: How do I care for my new eyelash extensions?
A: Eyelash extensions are easy to maintain. Avoid excessive rubbing and use water-based cleansers and products  formulated specifically for eyelash extension wearers like LashCare. Use a small Q-tip to carefully clean eyeliner around the eye.
Q: Can I wear mascara on eyelash extensions?
A: The great thing about eyelash extensions is that you won’t need any mascara! Water-proof mascara is  DEFINITELY not recommended.
Q: How do I prepare for the service?
A: You should thoroughly clean your lashes with a mild cleanser. Do not use oily makeup remover to clean your  lashes prior to the application. Lashes should not be curled or permed (unless directed otherwise by your technician)
and all mascara should be removed. Please remove contacts prior to service. As the service is approximately 2 hours long, you can bring your own iPod to listen to during the procedure. Please refrain from drinking any caffeinated beverages 3 hours prior to appointment. Shower beforehand since you are not allowed to come in contact with steam or water after receiving your new lashes.
Q: Can I receive eyelash extensions if my eyelashes are tinted or dyed?
A:Yes, it is safe to receive eyelash extensions on tinted or dyed eyelashes. However, it is not recommended to tint, dye, or perm lashes while you have eyelash extensions applied.
Q: How do you remove eyelash extensions?
A: Come in and let us professionally remove them with a special remover. Please do not attempt to remove them yourself as the glue is very strong.
Q: Who should NOT receive eyelash extensions?
A: Anyone who is claustrophobic, cannot lie still for two hours, is “eye phobic” (i.e. weird about things near their eyes), pregnant (due to lying on back for extended amount of time), prone to chronic eye infections/irritation.
DO’S – DAILY MAINTENANCE:
  • Do use ONLY water based (oil-free) eye make-up and eye make-up  remover: Use a small, cotton based tipped applicator to gently remove eye-make up.
  • Do be gentle while cleansing the eye area and pat lashes dry.
  • Do schedule a touch-up session with your Lash Artist: The natural lash life cycle is about 100 days and the eyelash extensions may fall off during  this period of normal wear-and-tear by client. Touch-ups are recommended  to be done every 2 weeks to replace any lashes that may have fallen off  within that time period
DON’TS – DAILY MAINTENANCE:
  • Don’t use Waterproof Mascara
  • Don’t use manual lash curlers: This will break both extensions  and natural lashes!
  • Don’t receive acidic facials: Acidic peels such as Chemical Peels, Alpha  and/or Beta Hydroxy Peels will dissolve the bonding agent of eyelash extensions.
  • Don’t excessively rub lashes or eyes while washing face.
  • Don’t use oil-based eye products around or on the eyes. Oil-based products around or on the eyes will dissolve the bonding agent of eyelash extensions.

Waxing

What is waxing?
Waxing is a safe and effective method of removing unwanted facial and body hair, using heated wax. The warm wax is applied to the desired area using a wooden applicator, and then the wax is quickly removed, taking the unwanted hair with it.
What about Sanitation?
We are very concerned about hygiene and sanitation. Rather than use a single wooden stick to apply wax to your skin (re-dipping as needed for additional wax), every time a stick comes into contact with your skin, it is discarded. Often we go through dozens of sticks in a single waxing service – an investment we consider well-made because it prevents contamination of the wax from client to client.
What is the difference between basic bikini waxing and Brazilian waxing?
A basic bikini wax removes the hair that falls outside the bikini line – the idea is that if you’re wearing a bikini or bikini underwear, you’ll have a neat, clean appearance. Some women prefer the line of hair to be a bit higher than
others, and you can discuss this with your esthetician. A Brazilian wax is different in that it removes all of the hair from the bikini area – not just the hair that grows outside of the bikini line, but all of the hair growing in that region – front, back, between and underneath (although many women receiving Brazilian waxes prefer not to be totally bare and request that the esthetician leave a strip of hair up front). Brazilian waxing has become very popular in recent years, and you should not feel embarrassed by the process. We are professionals and have seen it all before!  Regardless of whether you’re having basic or Brazilian waxing, you should try to avoid scheduling the service around your period, when your sensitivity will be much higher. Ideally, schedule the service one week following your period.
How much hair growth is required for effective waxing?
At least ¼ inch of growth should be present. This is normally about 10-14 days growth (post-shaving).
How long does it take for the hair to grow back?
Hair typically grows back in two to eight weeks depending on the individual. Due to cycles of hair growth (we have three), you may experience re-growthsooner. This is not the waxed hair growing back – it is the emergence of hair
which was not present (or too short) at the time of waxing. With regular waxing early on, you can decrease the  frequency with which you’ll need it.
Does waxing increase hair growth?
No, this is a myth. In fact, with regular waxing, re-growth is usually less and hair tends to become finer.
Are there any risks associated with waxing?
Waxing is an exfoliation of the skin – often, when the wax is removed, surface cells are also removed. Exfoliation is healthy for the skin (even encouraged), however, too much can cause redness, irritation, and even rawness (which can lead to scabbing).Rarely, hyper-pigmentation can result (darkening of the skin which can be long-term or  permanent). Some clients get ingrown hairs post-waxing(which can have a bumpy, red appearance), especially in areas where the waxed hair is coarse and/or curly.
CONTRAINDICATIONS
• Waxing should not be performed on any area on which vitamin-A based  products such as Retin-A, Renova, and Differin  have been used within the last 2 weeks. Please inform your esthetician of  any usage of these products within the last 6 months.
• Waxing should not be performed on individuals who have used Accutane  within the last year(minimum). Please alert your esthetician if you have ever  used Accutane.
• If you are using products containing glycolic acid, salicylic acid or any  other preparation designed to peel the skin, it should be discontinued for 3-5  days prior to any waxing.
• Waxing should not be used on areas of skin  affected by warts, moles or other skin irritations.
• Do not receive waxing if you are diabetic or have any circulatory problems.  Waxing should not be performed on areas with broken blood vessels or  varicose veins.
Tips prior to waxing:
• Know the contraindications (see above) and communicate with your esthetician about any procedures you have recently received on the area  to be waxed.
• Avoid sun exposure/tanning for at least 5 days prior.
• Avoid heavy exercise/sweating for 8 hours prior.
• Avoid aspirin and other blood thinners. You may take an over-the-counter  pain medication such as Tylenol or ibuprofen one hour prior to waxing.
Remember – you can follow all of these tips and still have some post-waxing  irritation due to hormones, stress, general skin sensitivity or other factors.  Therefore, for special occasions, it is best to schedule your waxing at least  7 days prior
Tips following waxing:
• Your skin will be much more sensitive to the sun following waxing, so avoid  tanning and be sure to use sunscreen with at least SPF 20.
• Avoid use of exfoliants (scrubs), AHAs, glycolics, and other ingredients  designed to peel or exfoliate the skin for 72-hours following waxing.
• To prevent or treat ingrown hairs, apply Flawless (available soon) 24 hours  post-waxing (not sooner). For body waxing, a gentle scrub can be used 72  hours post-waxing as well.
•To soothe any irritation, apply hydrocortisone to the affected area.
• Avoid heavy exercise/sweating for 8 hours following waxing, especially if  you are particularly sensitive or irritated.

Lash Tinting

A gentle vegetable based dye is applied to the upper and lower lashes with special care taken to protect the eye itself. Lashes emerge darkened and the effect lasts for three to four weeks. Eyes look bigger and more defined.
Perfect for:
  • Swimming
  • Active Lifestyles
  • Camping
  • Low maintenance styles
  • Busy parents